Frequently Asked Questions

Everything you need to know about shopping with Rushfaster Australia.

How long does shipping take within Australia?

Standard shipping typically takes 3-7 business days, while Express shipping usually arrives within 1-3 business days depending on your location.

What is your return policy?

We offer a 100-day return policy for unused items in their original packaging. Simply initiate a return through our online portal to receive a store credit or refund.

Do your bags and accessories come with a warranty?

Yes, all products sold by Rushfaster are covered by a full manufacturer's warranty against defects in materials and workmanship.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, Amex), PayPal, and flexible payment options including Afterpay and Zip Pay.

Can I track my order once it has been shipped?

Absolutely. Once your order leaves our warehouse, you will receive an email with a tracking link to follow your parcel's journey.

Are the products you sell authentic?

We are authorized stockists for every brand we carry. All items are 100% authentic and sourced directly from the brands or their official distributors.